etech - An Overview

etech - An Overview

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consider and have interaction chats to potential prospects in designated sector region to qualify leads and reveal sort of provider or products provided.

Will communicate with Operations to make sure that the anticipations in terms of QA support into the campaigns are satisfied

the opportunity to multi-task answering several chats/phone calls and navigating efficiently concerning the two mediums. 

เว็บหน่วยงานภายใน ฝ่ายเทคโนโลยีสารสนเทศ

Supporting the customer support groups with regard into the administration and operation of affiliate scheduling and genuine-time monitoring of labor queues guaranteeing optimum service degree supply

the opportunity to multi-job answering several chats/phone calls and navigating easily read more among both mediums.

ดูรายละเอียด ปวส. บริหารธุรกิจ (ปวส.วันอาทิตย์) การบัญชี

The ability to multi-process answering many chats/phone calls and navigating effortlessly in between both equally mediums.

Obtain all essential information and facts although working on purchaser’s explanation to contact and make situations determined by just about every interaction and follow-up with clients or other departments till challenge is completely solved and case is shut.

e., "1st phone resolution"), and prevent future concerns Every time probable by educating our clientele and examining their accounts. you might oversee all problems to resolution, even if delegated to other groups. 

producing course of action performance report on every day / weekly / every month foundation to Show the general performance charts to The interior (operations) & external purchasers. 

Collaborate with a variety of departments to be certain employees get the required training to excel inside their roles and add to the overall achievements of the corporate. 

you might acquire the eye and focus of a boutique devices integration enterprise While using the means and reach of a countrywide Regulate units integration and automation organization.

Assess instruction software performance, control coaching budgets, and remain up-to-date on education traits to make sure the organization’s teaching initiatives are aligned with business enterprise ambitions and worker improvement requires. 

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